FREQUENTLY ASKED QUESTIONS - FAQs

FREQUENTLY ASKED QUESTIONS



Do you keep a copy of my files?

No. Your processed files are absolutely safe with us. We care about your privacy and your files are only yours. We have taken all necessary measures in order to make our information secure. While you are working on your files and your files are in our servers, they are completely secured and no one can access them. They are kept on our servers just for a moment until you download them. Right after download, they are completely removed from our servers.

Can I convert back to the original format?

The converted file obtained after first conversion attempt doesn't mean the conversion is final and you can’t get back your original file. After every conversion, you can easily convert the file back to its original format by just clicking on that converter option.

Why the conversion process takes too long?

If the conversion process is taking too long to complete, please check your internet connection. If the issue still persists, please check your browser. If you still can’t find the solution, please send us an email and we will get back to you as soon as possible.

Is there any downloadable version of itspdf.com?

No, currently we are only offering online services.

Is it true that all the services of itspdf.com are free?

Yes, of course. We are offering all conversion services 100% free of cost which include Merge PDF, Split PDF, Compress PDF, PDF to JPG, PDF to PNG, PDF to BMP, PDF to TIFF, PDF to Word, PDF to Excel, PDF to PowerPoint, JPG to PDF, PNG to PDF, BMP to PDF, TIFF to PDF, Word to PDF, Excel to PDF, PowerPoint to PDF.

What does PDF mean?

PDF stands for “portable document format”. This format is used when you want to save your files in a format that cannot be easily modified but can be shared and printed easily without any problem. This file format was created in 1993 by Adobe systems for exchanging documents and nowadays it is very commonly used.

What is meant by JPG?

The JPEG file extension is mostly used interchangeably with JPG. JPG or JPEG stands for “Joint Photographic Experts Groups”, after the name of the committee that created the JPEG standard in 1992. It is actually an image file format which is usually used for storing and transmitting photographic images. One of the notable advantages of JPEG format is supporting 24-bit color with up to 16 million colors.

What is meant by PNG?

PNG stands for Portable Network Graphics. It is actually an image type which is mostly used in web designing when you want a transparent background or a semi-transparent image. PNGs are common in designing logos as the image can be easily placed on over any background, color or pattern.

Which image format is better; JPG or PNG?

Both of these are image formats. The main difference between these two file formats is that PNGs support a transparent background and handles more detailed, high contrast images as compared to JPGs. PNGs are perfect for interactive documents but these are not suitable for prints.

What is BMP?

BMP stands for “bitmap image” and this format was initially introduced for windows but nowadays it is recognized by Macs and PCs also. The bitmap images are commonly used on smartphones, digital cameras, and online.

What is TIFF?

TIFF stands for “Tagged Image File Formats”. This format was initially created in 1980s as a graphics file format. TIFF files provide standard image formats across multiple computer platforms and files can be easily saved in a variety of color formats.

How to download a PowerPoint as a PDF file for free?

Simply go to PowerPoint to PDF converter. Click on the Choose file option. After choosing your PowerPoint file, click on convert. Wait for PowerPoint to PDF conversion. Converted PDF will be downloaded automatically.

Is it possible to convert more than one files, images or documents to one PDF?

Yes, of course. itspdf.com provides solution to your every problem. For converting more than one files into a single one, simply go to Merge pdf, select your files and get them converted by a single click.

How we can reduce the size of any file online for free?

For reducing size, go to Compress pdf and upload your file. Our converter will automatically start reducing the size of file after uploading and you will get the new file downloaded itself.